Vulkan Vegas Casino: Privacy Policy Document

Our Privacy Policy establishes the way that we collect, process, and store your personal information. This document also describes how our platform discloses the user’s information by defining the cases when such disclosure may take place and the authorities to which the data may be provided upon request.

In this Privacy Policy document, all that is said under the terms “We”, “Us”, “Our”, “Vulkan Vegas”, as well as “Casino” is referred to as “vulkan-vegas.ca“.

More information about Vulkan Vegas privacy policy

About Us Information

The website is owned and operated by two legal entities:

  • Invicta Networks (License License 8048/JAZ2012-009), which is located at Heelsumstraat 51, E-Commerce Park, Curaçao, P.O. Box 422, Registration number: 123787;
  • Brivio Limited, located at Office 102, 12A Lekorpouzier, Limassol, Cyprus, which operates under the registration number HE 315596

If you have any questions related to how we process your personal data, you can address it to a special department via [email protected]

Vulkan Vegas form of detailed information

What Data We Process

In order to conduct business, our platform collects some pieces of data that help us identify your personality, improve your gambling experience, adjust various features to your preferences, verify your account, as well as for other purposes that we are going to describe further in this article.

Contact Data

By communicating with our platform via the website interface or other means that are indicated on the platform, you agree to provide us with the information as follows:

  • First and last names.
  • Contact details, including email, phone number, and postal address, as well as the address of your residence, city, and country details.

In addition, we will record and store all communications between you and our administration with the aim of improving the quality of services that we provide to our clients. This refers to all live chat, phone, email, or other communications.

Vulkan Vegas correspondence information

Account Data

During the process of account creation, you will provide us with some data that is collected in addition to your personal information. This set of data includes:

  • Birth date (to be sure that you are 18+ when you start your gambling activities).
  • Information about promo codes that you have activated upon completing the registration procedure.
  • Username (may be the same as your email address).
  • Skype or other messenger accounts.
  • Any additional data that may be required during the registration process.

We also record and store all the information about the cases of self-exclusion or permanent account blocking requests.

Account information for Vulkan Vegas

Newsletter Acceptance Data

When creating an account, you will be asked if you don’t mind receiving news updates from our company. The data referring to this consent is also stored by us.

Newsletter from Vulkan Vegas

Referral Data

Along with the above-mentioned data, we also collect all the information about the referral user or referral affiliate.

Referral system at Vulkan Vegas

Gaming Data

To provide you with transparent services and to protect ourselves from any third-party malicious activities, we collect all data regarding gambling activities. It includes:

  • Games that you have played.
  • Amount of stakes.
  • Winnings and losses during your gaming sessions and other information of this kind.

Game data on Vulkan Vegas servers

Verification Data

While verification is not an obligatory procedure for all players, it may be requested by each particular client of our platform. During the verification, you will be asked to provide the following data or copies of documents:

  • Photocopy of the ID document (passport, ID card, etc.).
  • Photo of a credit/debit card that you are going to use to conduct any type of transaction, confirming that you are the only owner of it.
  • Vulkan Vegas requires a photo of you to complete the verification procedure.
  • Another photo of you with your ID document in your hand.
  • Place of residence confirmation. To complete this step, you are asked to provide a copy of any type of document that confirms your current address, including a utility bill, telephone bill, or other documents that contain your name and your address information.
  • In some situations, we can ask you to confirm the source of your wealth.
  • We can record audio and video calls that take place between you and the website’s administration.

Verification of identity in Vulkan Vegas

Payment Data

Vulkan Vegas does not process any payments that are conducted via the website directly. All transactions are conducted by third-party companies. All data about your payment methods is collected via those third-party providers. In particular, we collect and store the following data:

  • Information about the credit or debit card that you use to conduct payments or receive withdrawals. The set of data includes the first six and the last four digits of the card, the first three letters of your name, and the last three letters of your surname (or vice versa).
  • All the information that is necessary to identify that the transaction was done by yourself.

Current payment methods in vulkan vegas

Loyalty Program Data

The loyalty program allows us to stimulate and reward all clients that actively play various casino games. This is the main reason for our creating and storing any type of data about your participation in the loyalty program. This information includes:

  • The points that you have earned by playing games.
  • Your current loyalty program level.
  • The amount of cashback.
  • All other data related to the loyalty program can be processed by our website.

Incentive bonus system in vulkan vegas

Bonus Data

Vulkan Vegas Casino offers a variety of bonus programs, and we process all data related to such promotional campaigns. Such information may include, but is not limited to:

  • Information about all the bonuses that you have used throughout your gambling activities.
  • Your current bonus balance.

Various gifts and bonuses from Vulkan Vegas

Automatically Collected Data

When you interact with our website, some of your data is collected automatically. This data is stored and analyzed by us through the means of your web browser. Such information may include the following provisions:

  • The total time of your visit to our website.
  • All the pages that you have visited during your stay on our website.
  • The data related to your IP address, as well as the browser version, operating system, etc.

Secure databases on Vulkan Vegas servers

Cookies

Every time you visit our website, we collect some types of data using cookies. If you need more information about cookie data collection, visit our cookie policy page.

Saving cookies on Vulkan Vegas

Purposes of Data Usage and Data Types

All that information that we store after your interaction with our website is stored and processed for definitive purposes. Below, you can find a list of those goals and data types that are used by us: